• Running a small business is tough, and giving your clients great service while juggling everything else can be a challenge. But there are some common client service mistakes we see small biz owners make a little too often. Let’s talk about those so you can avoid them! One big one is not communicating enough. Keeping…

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  • Finding effective ways to understand your target audience can be tough. After some trial and error, here are 10 tactics that really worked for us: Hope these give you some ideas to try! Let us know which audience research tactics have worked well in your experience.

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  • Running a smooth operation as a virtual assistant means getting organized. After 18 years refining my systems, I’ve learned a few key things about clutter-free organization. First, create a clear and consistent file folder structure. Logically organize by client name, then project type. This makes finding anything a breeze. Save templates in a separate section…

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  • Being your own boss is awesome but also demanding. Without intentional self-care, burnout can derail your biz dreams quick. Here’s why we make it a priority: Make time for self-care today – your business will thank you! What are your best burnout avoidance strategies?

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  • As a small business with a limited budget, the focus for creating efficient systems and processes needs to be on more affordable, DIY solutions.

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  • If possible, don’t open your doors without investing time into developing your brand. Your brand identity goes beyond just a logo or tagline – it encompasses your mission, values, tone of voice, colors, imagery, and more.

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